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Search the knowledgebase, check the service status, or call our US-based team.
Search the knowledgebase
Search our knowledgebase for setup guides and answers.
Service status
Check the live status page for incidents and maintenance.
Platform status
Incidents, maintenance and updates are posted on the status page.
Ingolo nameservers
Use all four nameservers when Ingolo hosts your DNS. Changing nameservers changes authoritative DNS, but it does not move your files, databases or mailboxes.
- 01
ns1.ingolo.us - 02
ns2.ingolo.us - 03
ns3.ingolo.us - 04
ns4.ingolo.us
Checklist
- Save your existing DNS records
- Identify external email (Microsoft 365, Google Workspace) and keep its MX, TXT and CNAME records
- Keep SPF, DKIM, DMARC and domain verification records
- Make sure the new zone has every record before you move a live domain
- Plan for DNS caching, which can take time to update
Contact our team
Call sales and support
+1 (858) 599-0990. [PLACEHOLDER: add support hours.]
Open a support ticket
Sign in to your client area to open and track tickets.
Questions
My site shows an SSL error. What do I check?
Confirm DNS points to Ingolo, then check that the certificate is issued for your domain. Free SSL renews automatically.
Where is my control panel?
Sign in with the control panel link on this page. Hosting billing is in the client area and uses separate credentials.
Still stuck? Call us
Our US-based team can help with sales, setup and support.
Prefer to talk? Call +1 (858) 599-0990